API 分类
客服 / 咨询
顾客咨询查询与回复,Coupang 客服中心咨询联动。
6 个接口
| Method | Path | Title |
|---|---|---|
| GET | /v2/providers/openapi/apis/api/v5/vendors/{vendorId}/onlineInquiries | 按商品查询顾客咨询 |
| GET | /v2/providers/openapi/apis/api/v5/vendors/{vendorId}/callCenterInquiries | 查询酷澎客服中心咨询记录 |
| GET | /v2/providers/openapi/apis/api/v5/vendors/callCenterInquiries/{inquiryId} | 查询Coupang联络中心单项问询 |
| POST | /v2/providers/openapi/apis/api/v4/vendors/{vendorId}/onlineInquiries/{inquiryId}/replies | 回复顾客商品咨询 |
| POST | /v2/providers/openapi/apis/api/v4/vendors/{vendorId}/callCenterInquiries/{inquiryId}/replies | 回复酷澎客服中心咨询 |
| POST | /v2/providers/openapi/apis/api/v4/vendors/{vendorId}/callCenterInquiries/{inquiryId}/confirms | 确认酷澎客服咨询 |