API 分類
客服 / 諮詢
顧客諮詢查詢與回覆，Coupang 客服中心串接。
6 個介面
| Method | Path | Title |
|---|---|---|
| POST | /v2/providers/openapi/apis/api/v4/vendors/{vendorId}/callCenterInquiries/{inquiryId}/replies | 回覆酷澎客服中心諮詢 |
| POST | /v2/providers/openapi/apis/api/v4/vendors/{vendorId}/onlineInquiries/{inquiryId}/replies | 回覆顧客商品諮詢 |
| GET | /v2/providers/openapi/apis/api/v5/vendors/{vendorId}/onlineInquiries | 按商品查詢顧客諮詢 |
| GET | /v2/providers/openapi/apis/api/v5/vendors/{vendorId}/callCenterInquiries | 查詢酷澎客服中心的諮詢記錄 |
| GET | /v2/providers/openapi/apis/api/v5/vendors/callCenterInquiries/{inquiryId} | 查詢聯絡中心的單項問詢 |
| POST | /v2/providers/openapi/apis/api/v4/vendors/{vendorId}/callCenterInquiries/{inquiryId}/confirms | 確認酷澎客服諮詢 |