API family
Customer Service
Customer inquiries and replies, integration with Coupang call center.
6 endpoints
| Method | Path | Title |
|---|---|---|
| POST | /v2/providers/openapi/apis/api/v4/vendors/{vendorId}/onlineInquiries/{inquiryId}/replies | Answer to Customer Product Inquiry |
| POST | /v2/providers/openapi/apis/api/v4/vendors/{vendorId}/callCenterInquiries/{inquiryId}/replies | Answer to Inquiries via Coupang Contact Center |
| POST | /v2/providers/openapi/apis/api/v4/vendors/{vendorId}/callCenterInquiries/{inquiryId}/confirms | Coupang Contact Center Inquiry Check |
| GET | /v2/providers/openapi/apis/api/v5/vendors/{vendorId}/onlineInquiries | Customer Inquiry Query by Product |
| GET | /v2/providers/openapi/apis/api/v5/vendors/{vendorId}/callCenterInquiries | Query of Coupang Contact Center Inquiries |
| GET | /v2/providers/openapi/apis/api/v5/vendors/callCenterInquiries/{inquiryId} | Query of Coupang Contact Center Single Inquiry |