FAQ
Frequently Asked Questions
The questions sellers and integrators ask most often when working with the Coupang Open API. Grouped by domain — products, orders, returns, logistics, settlement, and authentication.
FAQs
190
Sections
11
Languages
4
Source
Coupang Help Center
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Browse by domain
30 questions
Issue API Key
Questions about API key issuance, HMAC signing, and IP allowlist.
Browse54 questions
Product API
Listing, updating, querying products and attributes.
Browse07 questions
Category API
Category lookup, metadata, auto-matching.
Browse27 questions
Shipment/Refund API
Orders, shipments, status sync, tracking numbers.
Browse19 questions
Return API
Return process, fees, status questions.
Browse10 questions
Exchange API
Exchange process, status, related API.
Browse12 questions
Logistics API
Shipping location, return location, courier codes.
Browse02 questions
CS API
Customer inquiries, CS responses, related API.
Browse01 questions
Settlement API
Settlement amounts, cycles, related API.
Browse08 questions
CGF/CGF Lite
Common questions about CGF/CGF Lite global fulfillment service.
Browse20 questions
Etc
Miscellaneous best-practice questions.
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