Shipment/Refund API

Orders, shipments, status sync, tracking numbers.

27 questions

• 01In the order list inquiry API response message, SellerProductName and exposed product name are different.2025-04-28
• 02What do I do when uploading waybill number returns error: INVALID STATUS?2025-04-28
• 03Is it possible to change the shipping address when the order is in the product in preparation status?2025-04-28
• 04The 'success' message was returned when calling the changing the status to product in preparation API, but in WING system continues to expose 'payment completed' status.2025-04-28
• 05I want to suspend shipment. What value do I enter for the "cancelCount" parameter?2025-04-28
• 06I see splitShipping and ableSplitShipping when collecting POs. I don't exactly know their difference. 2025-04-28
• 07When I register a Direct Courier Delivery (DIRECT) waybill, it is not processed as Delivery Completed.2025-04-28
• 08Is partial cancellation reflected to a PO?2025-04-28
• 09When do I use "Shipment suspension API"?2025-04-28
• 10An error message "Can not change the delivery status. Please check the order history" is exposed. 2025-04-28
• 11When PO (Purchase Order) is collected, shipmentBoxId and orderId are exposed. I don't know the exact difference between the two.2025-04-28
• 12I don't know what salesPrice(per unit price), orderPrice(price to be paid), and discountPrice(discounted price) mean.2025-04-28
• 13Can I suspend shipment by item instead of receiptId?2025-04-28
• 14'[INTERNAL_SERVER_ERROR] The cancellation/return quantity doesn't match cancelCount' occurred.2025-04-28
• 15Waybill upload failed. "Can't upload this waybill as its serial number is already registered in the system (it can be uploaded only if the recipient info is identical)."2025-04-28
• 16I want split a shipment.2025-04-28
• 17When I upload a waybill number into an order, a "500 internal exception" error was returned2025-04-28
• 18Is old address/new address system in ship-to-address not divided when you collect POs?2025-04-28
• 19Cannot find return info in purchase order list.2025-04-28
• 20Is it possible to switch product delivery setting from split delivery to bundled delivery?2025-04-28
• 21An invalid delivery status error occurs. 2025-04-28
• 22I want to set conditional free shipping.2025-04-28
• 23I cannot find the order that I just created. 2025-04-28
• 24In case of custom-made products, the extraInfoMessage(guide message for custom-made products) has to be entered during the product creation stage. Can you also check this message in the purchase order?2025-04-28
• 25When do I use Process Already Shipped API?2025-04-28
• 26What is the difference between date-based / time-based paging / shipmentBoxId / orderId in the PO list query API? 2025-04-28
• 27The following error occurs in the midst of product integration. [code: VALIDATION , error: For general delivery products, the return shipping fee is limited to 100% to 150% of the initial shipping fee on return. Please change the return shipping fee.]2025-04-28