FAQ
Shipment/Refund API
Orders, shipments, status sync, tracking numbers.
27 questions
- 01An error message "Can not change the delivery status. Please check the order history" is exposed.2019-05-15
- 02An invalid delivery status error occurs.2019-05-15
- 03Can I suspend shipment by item instead of receiptId?2019-05-15
- 04Cannot find return info in purchase order list.2019-05-15
- 05I cannot find the order that I just created.2019-05-15
- 06I don't know what salesPrice(per unit price), orderPrice(price to be paid), and discountPrice(discounted price) mean.2019-05-15
- 07I see splitShipping and ableSplitShipping when collecting POs. I don't exactly know their difference.2019-05-15
- 08I want split a shipment.2019-05-15
- 09I want to set conditional free shipping.2019-05-15
- 10I want to suspend shipment. What value do I enter for the "cancelCount" parameter?2019-05-15
- 11In case of custom-made products, the extraInfoMessage(guide message for custom-made products) has to be entered during the product creation stage. Can you also check this message in the purchase order?2019-05-15
- 12In the order list inquiry API response message, SellerProductName and exposed product name are different.2024-07-03
- 13'[INTERNAL_SERVER_ERROR] The cancellation/return quantity doesn't match cancelCount' occurred.2019-05-15
- 14Is it possible to change the shipping address when the order is in the product in preparation status?2020-07-08
- 15Is it possible to switch product delivery setting from split delivery to bundled delivery?2019-05-15
- 16Is old address/new address system in ship-to-address not divided when you collect POs?2019-05-15
- 17Is partial cancellation reflected to a PO?2019-05-15
- 18The following error occurs in the midst of product integration. [code: VALIDATION , error: For general delivery products, the return shipping fee is limited to 100% to 150% of the initial shipping fee on return. Please change the return shipping fee.]2019-05-15
- 19The 'success' message was returned when calling the changing the status to product in preparation API, but in WING system continues to expose 'payment completed' status.2020-07-08
- 20Waybill upload failed. "Can't upload this waybill as its serial number is already registered in the system (it can be uploaded only if the recipient info is identical)."2019-05-15
- 21What do I do when uploading waybill number returns error: INVALID STATUS?2022-04-29
- 22What is the difference between date-based / time-based paging / shipmentBoxId / orderId in the PO list query API?2019-05-15
- 23When do I use Process Already Shipped API?2019-05-15
- 24When do I use "Shipment suspension API"?2019-05-15
- 25When I register a Direct Courier Delivery (DIRECT) waybill, it is not processed as Delivery Completed.2019-05-15
- 26When I upload a waybill number into an order, a "500 internal exception" error was returned2022-10-24
- 27When PO (Purchase Order) is collected, shipmentBoxId and orderId are exposed. I don't know the exact difference between the two.2019-05-15