Exchange API

Exchange process, status, related API.

10 questions

• 01Are there any preconditions for uploading an exchange waybill? And I don't see shipmentBoxId in API JSON sample.2025-04-28
• 02When I query the list of exchange request, "shipmentBoxId" would not be displayed.2025-04-28
• 03I get the following error: shipmentBoxId (656416676)'s status [NONE_TRACKING] is not suitable for applyInvoice. Only INSTRUCT status shipment can be called with applyInvoice ……2025-04-28
• 04How does the exchange status change when I confirm receiving the exchange-requested product?2025-04-28
• 05Can the exchangeAmount(exchange shipping fee) be anything other than 0?2025-04-28
• 06Where can I check exchangeId?2025-04-28
• 07What do orderItemId, targetItemId refer to? 2025-04-28
• 08What is the difference between originalShipmentBoxId and shipmentBoxId?2025-04-28
• 09Please clarify each status on a list of exchange requests. 2025-04-28
• 10How can I check the receipt Y/N of a product exchanged?2025-04-28