Coupang Developer Center

Available buyer market: Korean

For those orders that have been over one month since their waybills were registered but still cannot be tracked, switch their status to 'Delivery Completed'.

When an order that has been settled is not yet delivered and results in a Customer dispute, the seller is liable to pay for the resolution of the dispute, and it is crucial that all the facts are checked and confirmed.

The orders that can be processed as 'Delivery Completed' are: the orders in 'Delivery Started' (DEPARTURE) or 'In Transit' status, past 30 days since 'Delivery Started' (DEPARTURE).

Path

POST

/v2/providers/openapi/apis/api/v4/vendors/{vendorId}/completeLongTermUndelivery

Example Endpoint

https://api-gateway.coupang.com/v2/providers/openapi/apis/api/v4/vendors/A00012345/completeLongTermUndelivery

Request Parameters

Path Segment Parameter

Name					Required	Type	Description
vendorId					O	String	Seller ID

Body Parameter

Name					Required	Type	Description
shipmentBoxId					O	Number	Bundled delivery number
invoiceNumber					O	String	Waybill number

Request Example

{
  "shipmentBoxId": 123456789012345678,
  "invoiceNumber": "505124853844"
}

Response Message

Name	Type	Description
code	String	server response status info
message	String	detail info
data	Boolean	true/false

Response Example

{
  "code": "200",
  "message": "SUCCESS",
  "data": true
}

Error Spec

HTTP Status Code (Error Type)	Error Message	Solution
400 (Check Request Parameter)	Failed to process as Delivery Completed. Delivery status: INSTRUCT	The orders in 'In Preparation' (INSTRUCT) status cannot be processed as 'Delivery Completed'. Only those orders in or past 'Delivery Started' status may be processed.
400 (Check Request Parameter)	Failed to process as Delivery Completed. Delivery status: DEPARTURE	Make sure that the waybill number is correct and that the order is past 30 days since entering 'Delivery Started' status. Depending on the time of entering 'Delivery Started' status, it is possible that an order could be processed after 32 days.
400 (Check Request Parameter)	Failed to process as Delivery Completed. Delivery status: NONE_TRACKING	The orders in 'Direct Courier Delivery' (NONE_TRACKING) status cannot be processed as 'Delivery Completed'. Make sure to prevent further attempts to process it as 'Delivery Completed'.

URL API Name

UPDATE_INVOICE_DELIVERY_BY_INVOICE_NO

Process Orders Long Past Their Promised Delivery Date as 'Delivery Completed'

Summary

Details