Return product receipt confirmation

Available buyer market: Korean, Taiwan

When searching for the return request list, return cases, whose receiptStatus is RETURNS_UNCHECKED, can be processed.

For the products which are not “for quick refund” or which are “not tracked with their return waybill,” please process them for

※ When you are using auto return integration service,

• Products for quick refund: You don’t have to “confirm return product receipt” as the return pickup waybill is tracked.
• Products not for quick refund: You have to “confirm return product receipt” and “approve return request.”

When you complete [return product receipt confirmation], the products for quick refund (pre-refund), whose waybill was untraceable, will get immediately refunded. And they will get return approval and completed.

Therefore, if a product is for quick refund and using Goodsflow, you don’t have to “confirm refund request approval” additionally.

• Products subject to quick refund: The products for regular delivery with the price of less then KRW 100K (Fresh and custom-made products are not included)

*For easier understanding, please refer to Return API Workflow.

*If you find out any problem with the returned product for shipping fee after [return product receipt confirmation] and return, please go to WING and submit “Coupang confirmation request.”