When do I use "Shipment suspension API"? Use it when you are not going to ship out a product as a customer requested before shipping out a product. (If you already dispatched a product, call [Shipment Complete API]) Related articles I want to suspend shipment. What value do I enter for the "cancelCount" parameter? The 'success' message was returned when calling the changing the status to product in preparation API, but in WING system continues to expose 'payment completed' status. Product API Workflow An error message "Can not change the delivery status. Please check the order history" is exposed. Can I suspend shipment by item instead of receiptId?